Privacy Policy

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This page covers the Privacy Policy for dormexusa.com (the “Site”), operated by Alzchem LLC (“Alzchem,” “we,” “us,” or “our”). By using this Site, you agree to the terms below. If you don’t agree, please don’t use the Site.

Information We Collect

We collect information you provide directly to us, including:

  • Contact form: your name, email address, and any other details you choose to include when you reach out to us or request to speak with a representative
  • Email signup: your email address, if the Site offers a way to subscribe to updates

We also collect certain information automatically when you visit the Site, such as your IP address, browser type, device information, pages visited, and how you got to the Site. This is gathered through analytics and tag management tools.

The Site also offers downloadable resources, including the Dormex® product label, Safety Data Sheet, and Grower Rebate Program enrollment materials. Downloading these files doesn’t require you to submit any personal information to us directly, though if you complete and return an enrollment form separately, that information is handled under this policy as well.

How We Use Your Information

We use the information we collect to:

  • Respond to questions or requests submitted through our Contact page
  • Process Grower Rebate Program enrollments, where applicable
  • Send you updates about Dormex® and related products, if you’ve subscribed
  • Understand how visitors use the Site so we can improve it
  • Meet legal and regulatory obligations tied to our products

We do not sell your personal information.

How We Share Your Information

We may share your information with:

  • Service providers who help us run the Site, manage emails, or process form submissions on our behalf
  • Alzchem LLC’s affiliated companies, including Alzchem Trostberg GmbH
  • Regulators or authorities, where required by law
  • A buyer or successor, in the event of a merger, acquisition, or sale of assets

We don’t share your information with third parties for their own marketing purposes.

Cookies and Tracking

The Site uses cookies and similar technologies to understand traffic and improve the Site. You can control cookies through your browser settings. Turning off cookies may affect how parts of the Site work.

Your Choices

You can unsubscribe from our email list at any time using the unsubscribe link in any email, or by contacting us directly. You can also ask us what information we hold about you, or ask us to correct or delete it, by reaching out through the contact information below.

Depending on where you live, you may have additional rights under laws like the California Consumer Privacy Act (CCPA) or the EU General Data Protection Regulation (GDPR). If you’d like to exercise those rights, contact us and we’ll take it from there.

Data Retention and Security

We keep personal information for as long as needed to fulfill the purposes described above, or as required by law. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

Children’s Privacy

The Site isn’t directed at children, and we don’t knowingly collect information from anyone under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Continued use of the Site after changes means you accept the updated policy.

Contact Us

Questions about this Privacy Policy can be sent to:

Alzchem LLC
1000 Parkwood Circle SE, Suite 320
Atlanta, GA 30339
John.Meyer@alzchem.com
559-545-4701